Program Manager, Partner Operations

San Francisco

Our Partners play a big role in providing the content that helps people discover and save the things they love. We’re looking for a motivated self-starter to join our Partner Operations team and help our global partners (big and small) get discovered by millions of people looking for things to plan, buy, and do. You’ll work directly with our partners to answer questions, solve problems, and take the insights you gain to our product and engineering teams to help make Pinterest even better.

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What you'll do :
  • Support business customers with solutions to unblock issues with Pinterest’s business products suite
  • Represent the voice of businesses and develop insights to improve user experience
  • Identify pain points and use data to size, prioritize, and shape business cases for product enhancement
  • Partner with product and engineering teams to facilitate thoughtful execution of product launches
  • Develop internal tools, processes, and workflows to automate or improve products and services
  • Model staffing, workflows, performance and efficiency metrics for onsite and vendor teams worldwide
  • Wok closely with  external vendors and 3rd party software providers to onboard and manage working relationships and performance metrics
What we're looking for :
  • Experience with triaging and troubleshooting technical products/platforms (ex. ad networks, Google Analytics, conversion tracking, APIs) for business customers with a client service mindset
  • Working knowledge of web development and common web publishing and e-commerce software; HTML, CSS, SQL
  • Data analysis skills to frame and break apart larger business problems and effectively build business cases to advocate technical solutions
  • Develop tools and best practices as functional proof of concept to improve or automate workflow or services
  • Comfortable engaging with sales teams and directly with clients and 3rd party SAS companies
  • Passion for Pinterest’s mission, supporting businesses, improving the product experience, and ability to thrive in a fast paced environment
  • BS/BA degree required

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Other information

If you haven't already, try it out! Understanding the product will help you work through some of our interview questions.

We’re looking for all kinds of people



To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.



To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.