Qualitative UX Researcher, Consumer & Ads (Contract)

San Francisco

We’re looking for a Qualitative Researcher who is passionate about digital experiences. The ideal candidate is someone who has worked on digital and mobile consumer products, and bring a quiver of qualitative methodologies to the table (e.g. UX evaluations, contextual inquiries, focus groups, participatory design methods, etc). You'll be embedded in a product team working directly with other disciplines, and propose, scope, plan, lead, conduct and communicate tactical and strategic research in a fast paced development process. This will be a 12 month contract.

What you’ll do :
  • Conduct research that varies in approach, scale, scope, timeframe and methodologies from beginning (ideation) to end (launching products).
  • Collaborate as a strategic partner on a multidisciplinary team including Design, Engineering, Writing, Marketing, Business Analytics, Sales, and PM.
  • Proactively communicate and share your research findings with team members, executives, and other audiences.
  • Lead research projects from beginning to end (including ideation, brainstorming, prototyping, feedback cycles and launching products)
  • Some of the qualitative approaches will be formative, and some of this will be tactical and evaluative.
What we're looking for :
  • A degree related to user experience research (e.g. HCI, social sciences etc.)
  • 3+ years experience researching digital consumer products.
  • Expertise in conducting end-to-end research on digital products & experiences.
  • Familiarity with experiments data a plus
  • Experience with ad formats a plus
  • Ability and willingness to travel up to 30% of the time

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Other information

We’re looking for all kinds of people



To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.



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