Head of Product Operations

San Francisco

Pinterest is looking for a Head of Product Operations. Our team works directly with Product and Engineering to ensure the products we release to our customers are delightful, high quality to use and drive business impact for our customers. The right candidate will be an experienced people manager who loves to coach and develop individuals, aligning to their strengths, and who will be an energetic, passionate and strategic voice and partner with the Product leadership team. In this role, you’ll oversee product operations managers and specialists who support several different product teams and coach them to impact. 

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What you'll do :
  • Advance the strategy and execution of the Product Operations team, partnering with Product and Engineering to ensure we release the best quality and most impactful products
  • Take a data-driven approach to help understand and influence the customer experience, the business impact of our customers and ease of executing our products
  • Become a trusted partner for our product and engineering teams understanding how your team can help contribute to driving our overall mission
  • Manage and communicate processes and metrics to enable highly transparent, credible and impactful functions.
  • Manage and coach your team to have big results through career, skill and personal development
What we're looking for :
  • 10+ years of relevant work experience within operations, analytics, and strategy for organizations
  • 6+ years of people management experience
  • A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work.
  • Strong communication skills. You can move seamlessly between conversing with engineers or frontline ops employees and lead presentations with senior executives.
  • Solid technical foundation with relevant experience in Display/Mobile/shopping advertising technologies
  • Entrepreneurial self-starter. You thrive in a fast-moving environment and are independently capable of seeking information, corralling resources, and delivering results without waiting for direction.
  • Bachelor’s degree required, MBA preferred

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Other information

We’re looking for all kinds of people



To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.



To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.
Pinterest is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accessibility@pinterest.com.
Pinterest will consider qualified applicants with arrest and conviction records for positions in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
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