Trust & Safety Agent (Fixed-term)

San Francisco

We’re looking for a thoughtful and resilient individual with quick decision-making skills to help us make Pinterest feel safe and welcoming. You'll help us review and respond to content reported by Pinners and teach Pinners what is and isn't appropriate for the community. You'll also have the chance to impact the development of new policies as the expertise you gain in this role will be a valuable asset to our Policy team. The nature of this job can be tough at times, but the work is vital to the experience of Pinners globally and the success of our company. Because of this, the role is 1 year fixed-term, and we're excited to include employee benefits for the length of the term. This role will require some flexibility to work weekends.

#LI-IC1

What you'll do :
  • Review reported content and accurately and quickly assess for compliance with graphic content guidelines
  • Communicate with Pinners about community guidelines over email
  • Learn and implement evolving policies and guidelines
  • Identify content guideline gaps and trends to help improve Pinterest policies and methods of enforcement
  • Participate in an on-site wellness program to address unique challenges of working with graphic content
What we're looking for :
  • Strong critical and contextual thinking skills with a bias toward action in ambiguous situations
  • Willingness to learn complex policies quickly with curiosity and openness
  • Self-motivated and hard-working
  • Comfortable with viewing disturbing content and discussing difficult subjects clearly and calmly
  • Ability to remain detail oriented during long periods of focus

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Other information

We’re looking for all kinds of people



To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.



To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.
Pinterest is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accessibility@pinterest.com.
Pinterest will consider qualified applicants with arrest and conviction records for positions in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
Pinterest also participates in the E-Verify program in certain locations, as required by law. See https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf