Content Specialist (Contractor)

San Francisco

We’re looking for a writer to join our User Education team and help Pinners and our business partners discover and do what they love. You'll work to empower users to help themselves and take the insights you gain to drive improvements to the Help Center and create clearer and more scalable content.

What you’ll do :
  • Work with Content Strategists and stakeholders to write Help Center content and enter it into our content management system
  • Create, proofread, and edit email response templates
  • Update the team's internal knowledge-base
What we’re looking for :
  • 1 year of experience writing content for the web (support content or customer support experience is a plus)
  • Strong critical thinking skills with the ability to identify workflow improvements
  • A simple, friendly and authentic way of writing and speaking
  • Ability to take lengthy documents and make them easy to navigate
  • Ability to remain detail oriented during long periods of focus

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Other information

We’re looking for all kinds of people



To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.



To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.
Pinterest is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accessibility@pinterest.com.
Pinterest will consider qualified applicants with arrest and conviction records for positions in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
Pinterest also participates in the E-Verify program in certain locations, as required by law. See https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf