Law Enforcement & Government Ops Agent, Trust & Safety (Fixed-term)

San Francisco

We’re looking for a curious-minded and detail-oriented agent to help us keep Pinners safe and happy on Pinterest. You'll help us answer government and legal requests, respond to Pinner questions about our policies, and review content that might violate Pinterest’s Community Guidelines. You’ll also get familiar with our escalation procedures, give feedback to improve our tools and best practices, and work with other teams at Pinterest to foil the bad guys. 

#LI-IC1

What you’ll do :
  • Teach millions of Pinners about what's OK on Pinterest (and what isn't!)
  • Protect user data during review and process incoming government data requests, legal requests and escalations
  • Educate outside partners on how Pinterest works, from onsite functionality to our content guidelines and legal policies
  • Review content and accurately assess for compliance with content guidelines
  • Build trust with Pinners who have already encountered abusive content on Pinterest, and help collaborate on strong policies and strategies to fight abuse
What we’re looking for :
  • Previous experience with legal or content review (think government removal requests, law enforcement requests, or other legal review
  • Self-motivated and hard-working (both individually and with a small team) with the ability to think and communicate clearly and calmly under pressure
  • Be comfortable with gray areas and ambiguity, but also with making tough calls based on policy
  • Willingness to learn complex policies quickly with curiosity and openness
  • Comfortable with viewing disturbing content and discussing difficult subjects clearly and calmly
  • Ability to remain detail oriented during long periods of focus

Apply for this job

Only the following file extensions allowed: png gif jpg jpeg doc docx pdf pages pptx
Only the following file extensions allowed: png gif jpg jpeg doc docx pdf pages pptxOnly the following file extensions allowed: png gif jpg jpeg doc docx pdf pages pptx
Only the following file extensions allowed: png gif jpg jpeg doc docx pdf pages pptx
Only the following file extensions allowed: png gif jpg jpeg doc docx pdf pages pptxOnly the following file extensions allowed: png gif jpg jpeg doc docx pdf pages pptx

Other information

We’re looking for all kinds of people



To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.



To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.
Pinterest is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accessibility@pinterest.com.
Pinterest will consider qualified applicants with arrest and conviction records for positions in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
Pinterest also participates in the E-Verify program in certain locations, as required by law. See https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf