Vendor Operations Manager


We consider businesses our Partners on Pinterest, as they play a big role in providing the content that helps people discover and save the things they love. We’re looking for a motivated self-starter to establish our vendor and offshore strategy, execute operational improvements, and generate data driven insights for the Partner Success team. You will help our global advertisers, big and small, get discovered by millions of people looking for things to plan buy and do. You’ll work directly with executive leadership (including C-suite executives) on improving our operational scale in the US and abroad. You’ll find insights and make recommendations to improve our operations and service, influence product and engineering roadmaps, and work directly with our sales and marketing teams to help make Pinterest even better.



What you’ll do :
  • Own all aspects of running our vendor operations end to end
  • Manage a high-performing team to scale operations, drive alignment and adoption with sales, and improve our operational models, including functions such as optimization, reporting, outsourcing, troubleshooting, and automation
  • Identify operational pain points; use data to size, prioritize and recommend solutions
  • Mine data to find insights on the performance of the Partner Success team
  • Partner with product and engineering teams to facilitate successful execution of product launches
  • Recommend processes changes, systems, and workflow automation to improve the Pinterest services offered to advertisers
What we’re looking for :
  • Senior presence, ability to clearly and consistently work side-by-side across functions and departments synthesizing multiple points of view into a coherent action plan. Thrive in a fast paced, dynamic environment and is a genuinely collaborative team player.
  • Ability to manage through ambiguous and subjective situations, including balancing strategic orientation and operational efficiency to ensure we deliver what is “right” for the customer.
  • Analytical and process-oriented, comfortable working with large data sets and making data-driven decisions. Ability to think both creatively and critically, willing to think outside the box and challenge the status quo.
  • Manage and mentor a team of high-performing ICs
  • Passion for Pinterest’s mission, supporting businesses and improving the product experience
  • Specific skills: Advanced Excel modeling required, building business cases and narratives via PowerPoint and verbally. SQL knowledge preferred.
  • Bachelor’s degree; MBA grad preferred
  • Strong preference for past roles in management/strategy consulting, investment banking, or corporate strategy

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Other information

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We’re looking for all kinds of people

To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.

To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.
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