Business Integrity Agent

San Francisco

We’re looking for a thoughtful and enthusiastic team player to join our Business Integrity team. You’ll help make sure Pinners have a great and safe experience by holding Pinners, Partners and their Pins to high standards. The team is dedicated to protecting the Pinterest community by removing policy violating pins and accounts.

Your team will refine, review, and enforce for Pinterest's Spam, Advertiser and Merchant policies. To do this, you’ll work closely with a number of cross-functional partners, including Product, Eng, Legal, Sales, and Policy.

 

What you’ll do :
  • Screen Pins, keywords, and accounts to make sure they follow all of our policies
  • Respond to support inquires and appeals from internal and external partners and pinners
  • Find and help fix bugs in the review process
  • Provide feedback on our internal tools and our processes to make operations easier and faster
  • Train models to improve detection of policy violations
What we’re looking for :
  • Critical thinking: You can identify and address ambiguous situations for the team to resolve  
  • Excellent communication: You are a stellar communicator who has great verbal communication and is comfortable working with other cross-functional partners across different time zones
  • Ability to work independently: You are able to manage your time well and feel comfortable making decisions that may be reviewed later
  • Authenticity: You can communicate your opinions in an honest and thoughtful way to not only stakeholders but your team as well
  • Passion for the Pinterest experience: You should love Pinterest’s product and passionately defend the Pinner experience

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Other information

If you haven't already, try it out! Understanding the product will help you work through some of our interview questions.

We’re looking for all kinds of people



To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.



To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.
Pinterest is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accessibility@pinterest.com.
Pinterest will consider qualified applicants with arrest and conviction records for positions in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
Pinterest also participates in the E-Verify program in certain locations, as required by law. See https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf