Program Manager (Contract)

San Francisco

Looking for an experienced Program Manager to join the Pinterest education team. Pinterest has a global external training program for brands, agencies, and small businesses to learn about how they can meet their business goals using apps and services. The program has two pillars:
• eLearning: free online courses
• Live: in-person trainings around the world

The Program Manager will work cross-functionally with internal and external teams to drive platform migration. Provide technical guidance and project management guidance to localization teams. Set priorities for team and help both internal and external teams understand project priorities and deadlines. Set direction and drive migration/launch plan for new content authoring platform.

What You’ll Do :

• Organize XFN teams into areas of subject matter expertise and manage overall content development & updates
•Portfolio Management / Content Strategy
• Help shape the strategy for assessing the effectiveness of content, using a data-driven approach.
• Use data to inform course design, evaluation, and overall impact of content performance
• Making content more digestible.
• Process Management / Process Improvement
• Drive projects focusing on process improvement - working closely with cross-functional team leads to identify areas for better efficiencies and scalability.
• Partner across team to proactively solve problems and identify trends and opportunities.
• Program / Project Management
• Leverage data to understand our products in depth, identify areas of opportunity, and execute projects to drive growth and engagement of businesses and agencies.
• Effectively gather information, establish key processes, and distribute information across team to remove roadblocks.
• Collaborate with cross-functional leads to identify, gather, and create metrics that can be used to facilitate strategic decisions, assess the impact of training programs, and quantify value to business.
• Work across teams to establish deadlines that impact design work and ensure team is aware of key milestone dates.

Desired Qualifications :

• Ability and willingness to build expertise on the Pinterest platform
• Strong project management expertise, ability to prioritize, organize and handle multiple projects and tasks simultaneously
• Excellent interpersonal skills, diplomatic approach, confidence and comfort around peers and leadership team
• Excellent written and verbal communication skills. Ability to establish rapport, define expectations and gain commitment to project goals and deliverables
• Ability to develop strong relationships with cross-functional teams
• Ability to manage multiple initiatives simultaneously and independently
• Ability to translate and synthesize data and complex information into compelling narrative
• Ability to make decisions and solve problems collaboratively while working under pressure

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Other information

We’re looking for all kinds of people

To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.

To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.
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